Frequently Asked Questions


What payments methods do you accept?

We accept directly the following types of credit card payments: VISA, MasterCard, American Express and Discover and PAYPAL. Please note that the available payment methods may change depending on your region.

After submitting your order, you will be prompted to fill in your billing information and will be able to choose your credit card.


How long will delivery take?

Delivery it depends on the Carrier and shipping methos you chose we have also free deivery on part of our products.


How do you calculate shipping?

Shipping and Handling costs will be calculated according to your shipping address in the checkOut process before you make any payment yet.


How do I search for my choice products?

simply you can chose a category from the categories menu on the left side bar of the shop pages, or you can use the search inbox at the top menu of each page on the website.


How secure is your store and how protected is my data? hasa SSL certificate and all pages and data transfer between the visitor (you) and our website are SSL encrypted and non of the data you submit is accessable by unauthorized people even from our company.

Do I receive an invoice for my orders?

You should have received an invoice in the order confirmation email that we sent you right after your payment was processed.  You’ll find it near the bottom of the email in the “Your Purchase Documents” section.

If you didn’t receive an email, it may have been filtered to your junk or spam folder if you have one, so we recommend that you check there.  You can also try our easy-to-use Track Order to retrieve order information for any purchases you’ve made through buyeroasis.

If there’s anything else you need, please feel free to contact our Online chat.